Dear Comcast Guy

A short story by Steve Vermillion.

I just have to say right up front that you did an excellent job of finding out why I was only getting 87 channels instead of the promised 500. And bravo for arriving in the first 2 hours of the 'service window.' Installing new cables to replace the old ones on the roof could not have been easy or fun (LOL), but you stayed up there like a trooper and an acrobat and found my missing 413 channels, for which I am really grateful. 

I am writing not just to thank you for your professionalism and TV skills though, but to let you know that after you left, when I was making something to eat, I recalled that when you first arrived you said, “Hi, how are you?” What's troubling me is that I wasn't honest. I told you that I was fine. That was wrong of me. I shouldn't have said “Fine.” I shouldn't have lied.  Continue reading

More stories by Steve Vermillion here, here and here